Sometimes emails are not sent due to recoverable errors, such as network dropout, server unavailability etc. Use this setting to set the maximum number of retry attempts before failing.
1 - 96 Attempts
48 Attempts
3 Attempts
Retry Delay
Sometimes emails are not sent due to recoverable errors, such as network dropout, server unavailability etc. Use this setting to set the time period between successive retries.
1 - 720 Minutes
5 Minutes
60 Minutes
Failure Action
The action to take if the number of retries exceeds the maximum:
Return - dispatch a non-delivery report (NDR) to the sender,
Store - store the email in the error email store,
AdminAlert - send an alert to the administrator,
Forward - forward the email to the nominated email address
Return+Store
Return
Forward To
The address to forward emails to if they have exceeded the retry count and the Forward action is selected.
admin@yourdomain.com
Error Email
Error
This is the list of emails that could not be sent. The Error column shows the reason the email could not be sent. Remember that by default error emails will not be stored, use the "Store error email" option in the Errors group on the first page of options for the SMTP Relay to turn this on.
Double clicking an email opens in the email viewer. The email viewer will not execute worms, scripts or virus and is not susceptible to any such attacks. Right click one or more selected emails to choose to attempt to send the email again or delete the email from the error store.
- Email that could not be sent by the SMTP Relay module due to the error shown
(Click the heading to sort by the column)
Sender
The sender (SMTP MAIL FROM) of the email
Subject
The subject of the email
Date
The date the email was sent
Time
The time the email was sent
Size
The size of the email
Recipient
The recipient(s) of the email
Error
The error that prevented the email from being sent
UID
The unique ID of this email
Client IP
The IP address of the client that sent the email
Deleted
The email is deleted
Store
The store containing the email
(Underneath control)
Refresh the list
View the selected email
Resend the selected email(s) to the failed recipients
Delete the selected email(s)
Undelete the selected email
Purge deleted email
Empty the error store
(Right click selected items)
View the selected email
Resend the selected email(s) to the failed recipients
Resend the selected email(s) to failed and bad/invalid recipients
Forward submenu
-->
Forward to specified address
Forward email to first configured email address in the administrator list
Forward email to Hexamail support for review.
Delete the selected email(s)
Undelete the selected email
Use the << and >> to navigate between pages of email Use the droplist to select to show a larger number of email. Press the refresh button to update the displayed list with your new settings You can select whether to show All email, Active email or Deleted email Type an expression into the custom filter box to search for matching email. You can use expressions such as *sender@domain.com* or *phrase* or use exact matching like action=blocked+marked to display those with the action column showing marked and blocked email Use match<50% to show all email with a score less than 50% or match34-56% to show those in a specific range or match=45% for an exact match NOTE: Column sorting only applies to the displayed email. To sort ALL email be sure to Show All before sorting by the column heading.
Settings
StoreErrorEmail
All email that could not be sent can be stored in the configured directory.
On/Off
on
Maximum to store
This setting allows automatic removal of old email when the maximum number to store is exceeded.
250 - 100000 email
20000 email
Purge after
Automatically purge deleted email older than the specified number of days
1 - 120 Days
15 Days
4 Days
Expire
This setting allows automatic deletion of email when it has been in the store for longer than the specified number of days
On/Off
on
Delete after
Automatically delete email older than the specified number of days
- Email that could not be sent by the SMTP Relay module due to the error shown
